Hard conversations. Sticky situations. Tough talks. These are all things that we have to conquer as parents and that we have to conquer in the workplace.
Jill Shroyer, Human Resources expert and author of the book Conquer Sticky Situations, joins us today to share a framework to conquer these sticky situations both at work and at home.
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Rather read? Check out the show notes and episode content right here!
Show Notes and Transcript: Hard Conversation Strategies for Work and Home
Hey, hey friend! Welcome to Episode #31 of The Secrets of Supermom Show!
Before we kick off today, have you already followed the podcast and left a review? Leaving a review helps other supermoms just like you find the podcast and hear from all the fabulous guests we have on the show. And following the podcast makes sure you don’t miss a single episode! And let me tell you, you do NOT want to miss what is coming. Not only do we have some amazing guests lined up through the end of the year, but for the first week of January 2022 there will be a new episode every single day with a new guest talking about How to Plan Your Best Year Ever. These shows are going to help you start your new year in the best way, so follow and review right now!
Have you ever had a hard conversation? Of course, we all have. You can probably think of a hard conversation you have had at work, in a relationship, and even with your children. Today’s guest Jill Shroyer is the CEO & Founder of Expedition HR, Human Resources expert, and best selling author of the book Conquer Sticky Situations.
Jill has over twenty years of HR experience and at Expedition HR helps small, start-up, and growing businesses prevent sticky HR situations–and mitigate risk–through teaching and establishing 8 foundational HR pillars. Through their Guiding HR Monthly Subscription and Jumpstart programs, Expedition HR guides and supports small businesses with all their HR needs in a way that is easy to understand and implement.
For all the links mentioned in this episode including a link to grab her book, head to the show notes at secretsofsupermom.com/31. I am so excited to share this episode with my friend Jill!
How to Have a Hard Conversation with Jill Shroyer
- What exactly is a “sticky situation”? (4:49)
- What is the stickiest situation Jill has encountered in personal and in business life? (6:39)
- 5 steps to conquer sticky situations (8:54)
- Why should you thank someone before you start a “sticky” conversation? (9:49)
- How can you be direct when having a hard conversation, and why is this the best practice? (11:36)
- The magic secret in making this formula work, even when the situation is really hard (13:59)
- The benefit of the three skills: professional, direct, and kind (16:34)
- How to script what you want to say without sounding scripted (19:04)
- What do people struggle with most when having hard conversations and how to fix it? (20:29)
- How can you use these strategies to have hard conversations with your children? (23:04)
- How to react well when someone approaches YOU with a sticky situation (25:59)
- The importance of pausing before you react (27:39)
Interested in finding out more about Jill Shroyer and Expedition HR. You can find her…
Website: www.expeditionhr.com
Grab the book right now (*affiliate link*)!!
Instagram: https://www.instagram.com/expeditionhr
Jill Shroyer: Full Bio
Jill Shroyer is the Chief HR Nerd (aka CEO) & Founder of Expedition HR Consulting – and “professional sticky situation solver.”
Jill lives in Park City, Utah with her husband, two elementary school-aged kids, dog, and 18-year-old “Queen of the house cat” Fig. She is passionate about rescue animals, loves skiing deep powder, and enjoys taking “off the beaten path” adventures around the globe with her family.
She has 20+ years of HR experience and is the best-selling author of the book, Conquer Sticky Situations. Jill is excited to announce she is writing her second book about how to prevent sticky situations (Spring 2022 publish date TBD).
Expedition HR helps small businesses (1-100 employees) conquer and prevent sticky HR situations through teaching 8 foundational HR pillars – one being how to deal with those icky sticky HR situations which so many people dread! Through their Guiding HR Monthly Subscription, Expedition HR guides and supports small businesses with their HR needs in a way that is easy to understand and implement.
The neat thing about helping clients deal with their sticky HR situations is that it also teaches them skills to deal with sticky situations in their personal life (which she will share on the show today!).
